Hotel Accessibility

At Palacio Mundo Imperial, we are committed to making our facilities, amenities, and services accessible to guests with disabilities. Below are the accessible features of our hotel in public spaces and guest rooms.

Expo Mundo Imperial

• 1 ramp for access to the auditorium.
• 3 elevators exclusively for the disabled.
• 6 parking spaces for disabled people.

Promenade Mundo Imperial

• 5 access ramps (including access to hotel, snack areas and Il Doumo).

Palacio Mundo Imperial

• 9 access ramps (including restaurants, lobby, bars and swimming pools).
• 9 elevators.
• 5 wheelchairs.
• All rooms have Braille system included in the room number.

Forum Mundo Imperial

• 1 ramp for access.
• 2 elevators
• Exclusive seating for disabled persons.

Website Accessibility

At Palacio Mundo Imperial, we strive to ensure digital accessibility for individuals with disabilities. We continuously improve the user experience and adhere to relevant accessibility standards.

Conformance Status:

The Palacio Mundo Imperial website complies with Level AA of the Web Content Accessibility Guidelines (WCAG) 2.0. This means that we have made efforts to meet accessibility standards during the development of the website.

Compatibility with Browsers and Assistive Technology:

The Palacio Mundo Imperial website is compatible with the following browsers and assistive technologies:

• Browsers: Chrome, Firefox, and Safari, Screen Reader Technologies: JAWS, NVDA, and VoiceOver, Technical Specifications

The accessibility of the Palacio Mundo Imperial website relies on the following technologies:

• HTML
• WAI-ARIA
• CSS
• JavaScript
• Limitations and Alternatives

Despite our efforts to ensure website accessibility, there may be some limitations. The following are known limitations and possible solutions. Please contact us if you encounter any additional issues.

Known Website Limitations:

• Third-party integrations such as Tripadvisor, Instagram, TripTease, ChatBots, etc.

Feedback and Contact

We appreciate your feedback on the accessibility of the Palacio Mundo Imperial website. If you encounter accessibility barriers or require assistance in booking an accessible ADA room, please feel free to contact us using the following information:

Phone: 744 435 1700

Email: reservaciones@mundoimperial.com

Hotel Address: COSTERA DE LAS PALMAS S/N COLONIA GRANJAS DEL MARQUÉS. CP. 39890 ACAPULCO, GUERRERO. MÉXICO.